Items unworn, unwashed and free of odor and pet hair, with tags attached are eligible to exchange/return within 30 days of receipt for STORE CREDIT ONLY. Shipping charges are non refundable.
Items what have been discounted 20% or more are FINAL SALE and non returnable, non exchangeable.
Should you receive a defective item please contact us immediately and we will do our best to replace the item or issue a store credit.
You are responsible for return postage. Include a slip of paper with your name, email, order number, phone number and reason/instructions for return/exchange.
Please mail all returns/exchanges to:
Layers of Alaska Boutique
ATTN: Xandi Downing
215 Ferry Way
Juneau AK 99801
Please allow up to 7 business days for us to process & inspect your return.
Items that do not meet our return policy will be refused and shipped back to you at your expense.
215 Ferry Way Juneau, AK 99801
(right near the ferry docks! In The Marine View Center across from The Learning Connection)
We are open Monday, Wednesday, Friday and Saturday
11:00 am to 6:00 pm
Closed Sunday, Tuesday and Thursday.
Feel free to contact us with any questions!
Shipping is a flat $6 and all orders over $60 ship for FREE nationwide. Your package will ship via USPS, FedEx, or UPS, depending on the weight and size of the package.
You will receive a tracking email when your package has shipped. Please check your Spam folder in your e-mail if you do not see your tracking e-mail in your Inbox. Packages typically ship out 2-3 business days after you place your order. Packages do not ship on the weekends.